Privacy Policy

Last Updated: 07 December 2023

1. Introduction

Welcome to Textra Solution. This privacy policy aims to comply with the Personal Data Protection Act 2010 of Malaysia. It outlines our practices regarding the collection, use, disclosure, and protection of personal information of our customers and website visitors.

2. Information We Collect

• Personal Information: Includes but is not limited to names, email addresses, contact details, billing information, and any other personal data provided by users when registering, purchasing, or interacting with our services.
• Usage Data: We collect information on service usage, including traffic data, location data, logs, and other communication data.
• Cookies and Tracking Technologies: Used to track service activity and store information.

3. Purpose of Data Collection

The collected data is used for:

• Service provision and maintenance
• Customer communication and support
• Transaction processing and communication
• Service improvement
• Marketing and promotional activities

4. Disclosure of Data

• Business Transactions: In events like mergers or acquisitions, personal data may be transferred.
• Law Enforcement: We may disclose personal data if legally required or for public authority requests.
• Other Disclosures: Include legal obligation compliance, rights or property protection of Textra Solution, possible wrongdoing investigations, and user or public safety protection.

5. Security of Data

We implement reasonable security practices and procedures, including administrative, physical, and technical safeguards, to protect personal information.

6. Your Data Protection Rights

Under the PDPA, you have rights including data access, update, deletion, rectification, objection, restriction, portability, and consent withdrawal.

7. Changes to This Privacy Policy

We may update this policy periodically, with the new policy posted on our website.

8. Contact Us

For privacy concerns, contact us at admin@textrasolution.com